Created by Kenny and Elle Campbell of Stuff You Can Use | Youth Ministry Resources. FILE TYPES: Editable in Microsoft Word and Pages, plus a PDF to view our finished product. Every year, we create a new Volunteer Handbook – a guide to our ministry philosophy, the strategy to make it all happen, and the specific roles and expectations of the volunteers […]
Volunteer Handbook with Editable Files
A handbook for your volunteers to help you cast vision, explain strategy, and communicate everything you need your volunteers to know. Includes editable Word and Pages files along with the PDF.
Created by Kenny and Elle Campbell of Stuff You Can Use | Youth Ministry Resources.
FILE TYPES: Editable in Microsoft Word and Pages, plus a PDF to view our finished product.
Every year, we create a new Volunteer Handbook – a guide to our ministry philosophy, the strategy to make it all happen, and the specific roles and expectations of the volunteers on our team. You may have seen the 2011-2012 Volunteer Handbook, but this year’s version is better than ever, with new and better content, a simpler layout, and everything now editable in Pages and Microsoft Word.
This Handbook is more than just a template, though you could use it that way if you’d like – it’s already filled with the actual materials that we use to train the volunteers in our ministry. Everything we’ve included in the Handbook is designed to be easily transferrable to your ministry – or at least to give you a great starting point as you adjust it to fit your needs.
Here’s a quick run-through of the contents of the brand new SHINE! Volunteer Handbook, which is divided into 3 sections…
1. THE BASICS:
The foundation of our ministry philosophy, our strategy, and why we do what we do.
- Our Staff. A page for introducing your team and welcoming new volunteers.
- Our “Big Win”: Defining success for our ministry – what it looks like and how we hope to achieve it.
- Owning their Faith. The first part of our “Big Win” is helping students begin to own their faith – we explain what that looks like and how we hope to make it happen.
- Joining God on Mission. This is the second part of our “Big Win” – seeing students begin to think missionally and share the Gospel with their words and actions.
- Discipling. We’re not here to babysit – we want to see our students become better followers of Jesus. This page explains what discipleship is (and what it is not), and what it means for our ministry.
- Partnering with Parents. Parents are always going to be the primary influencers and disciplers of their own children. We need them, and they need us.
- Our Ministry Environments. A brief look at the different types of environments we create for students, why each of them exist, and what each one accomplishes.
2. SPECIFIC TRAINING FOR ALL OF YOUR VOLUNTEER ROLES
- SMALL GROUP LEADERS. The “Small Group Leader” section of the Handbook will give your Small Group Leaders a simple, but thorough, look at their roles. We clarify “the win” for Small Group Leaders. We define the qualifications and expectations of a Small Group Leader, and we give 7 “How-To’s” for leading a small group well.
- GREETER TEAM, CAFE TEAM, AND BAND. We’ve provided a page dedicated to each of these volunteer roles, with “the win,” qualifications, and expectations clarified for each.
3. A FEW MORE THINGS:
- Practice Boundaries. How to maintain healthy boundaries with students and our church guidelines for appropriate conduct with students.
- Code of Conduct. Our policies for volunteer conduct – includes work ethic, kindness toward others, and the specific moral expectations to which we will hold them accountable.
- Yearly Commitments. A statement to be signed and returned to us, stating that they have read and understood all the stuff in the Volunteer Handbook and are ready to start serving! We’ve included one for Small Group Leaders and one for all other volunteer roles (since the role of a Small Group Leader is very unique and has some different expectations).
We review the year’s Handbook in depth (usually over some Starbucks) with every new volunteer that we add to our team, and we also refer to it in many of our training meetings throughout the year. It’s been a super helpful and valuable resource for us, both in organizing our own vision and priorities, and in communicating them to our volunteers. We have an incredible team of volunteers who understand and buy into our vision and strategy – and this Volunteer Handbook has been an essential tool in helping us develop and train them.
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